Frequently Asked Questions

FAQ natural stones, granite, quartz> WILL MY GRANITE COUNTERS HAVE SEAMS?
> HOW SHOULD I CLEAN MY GRANITE COUNTERTOPS?
> DOES GRANITE REQUIRE SEALING/RE-SEALING?
> HOW DO YOU SEAL GRANITE?
> WILL GRANITE STAIN?
> IS THERE ANYTHING ELSE I SHOULD KNOW ABOUT GRANITE?

WILL MY GRANITE COUNTERS HAVE SEAMS?

We are located at:

3201 N. El Paso St.
Colorado Springs, CO 80907

or please call us at 719-266-0408

Please feel free to email us at office@greenacresgranite.com to get a FREE in-home estimate.

In order for your granite counters to have the very best presentation of the stone, it is important not to turn the grains crosswise to one another. For this reason, your counters will have seam/s and, especially with more exotic stones, veins and/or colors across seams will change.

Contrary to what you may have been told, seams will not disappear. They can be seen and felt! A good seam is a maximum of 1/16” wide and industry standards say that if a razor blade, on edge, can pass across the seam without being stopped, it is considered level (smooth).

We try to avoid placing seams over dishwashers or on islands or peninsulas. And, we will not place seams in sink holes as this will weaken the stone at a particularly vulnerable spot. However, seam locations are ultimately up to the sawyer, as it is his job to determine the best placement for efficiency and presentation purposes. If you would like to have input in the layout of your countertops, let us know and we’ll arrange an appointment for you to meet with our sawyer to do so. We will attempt to accommodate your wishes concerning layout when possible.

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HOW SHOULD I CLEAN MY GRANITE COUNTERTOPS?

For every day cleaning, use mild dish soap like Ivory®, warm water and a soft clean cloth. You can also use any water based spray cleaner such as clear vinegar formula Windex® or Natural Stone Cleaner 409® (as recommended by the Marble Institute of America).

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DOES GRANITE REQUIRE SEALING/RE-SEALING?

Yes! Your countertops will be sealed with a 15 year sealer after installation. However, the natural porosity of these stones and their use in your home requires them to have more than an initial sealing. Some stones will only need sealing every few years depending on the stone’s porosity and your daily use of the countertops. To determine if your countertop needs resealing, perform a “water test”. Place some water onto your stone. If within 15-20 minutes the water begins to absorb into the stone, it is time to reseal. Wait for the water spot to evaporate before resealing.

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HOW DO YOU SEAL GRANITE?

It’s not as difficult as some would have you believe. In fact, it’s easier than waxing your car!

General Sealing Instructions
(always follow the directions provided with your product.)

  1. Be certain your countertops are clean and free of spills. Stains should be removed prior to sealing. You will need 3 clean, dry, soft cloths and stone sealer.
  2. Pour a small amount of sealer, about the size of the bottom of a pop can, onto the countertop and distribute evenly with a dry cloth. Pour more sealer onto the stone as you move onto other areas of the surface.
  3. Take another dry cloth and wipe the excess sealer off while it is still wet. If the sealer is already dry, apply a bit more sealer and wipe it off. This will remove any residue.
  4. Once all excess sealer is removed, use a clean dry cloth for a final wipe down.

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WILL GRANITE STAIN?

Granite is the most durable countertop material that exists. However, it is a product of nature, not manufacturing. It’s natural porosity means that it can stain. The same goes for Quartz.

Sealing works as a stain inhibitor and prevents most stains and soil from being absorbed into the surface, but it is NOT a guarantee against staining. To seal your granite countertops, we recommend the Tenax HYDREX Polished Stone Sealer available here. Other stone sealers are available through any stone/tile retail location.

The biggest danger to granite is oil stain, which gives the appearance of darkening the stone.

The good news is stain(s) can be removed with the use of a poultice! Sometimes it takes a number of applications of the poultice to remove all of the stain. In over 4000 jobs, we have encountered exactly two stain issues and were successful in removing both stains.

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IS THERE ANYTHING ELSE I SHOULD KNOW ABOUT GRANITE?

Heat: Granite can take heat to approximately 2500 degrees. Hot pots and pans can be set directly onto granite but heat may discolor the sealer/resin coating, so hot pads or trivets are still advised. This is not true for quartz products. They will scorch and discolor above about 400 degrees.

Stability: Once your granite is in place, it is very stable. However, you should avoid sitting or standing on your countertops. While this will not usually cause a problem for the countertop, it is not advisable, especially around cooktop holes, sink holes and overhangs.

Cutting on granite: . . . is another practice that is not advised, not because it will damage the stone, but because it will dull your knife.

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